Last updated: June 23, 2026
At Editora LLC, we are committed to delivering high-quality video editing services. This Refund Policy outlines the conditions under which refunds may be issued.
Before any paid engagement, we offer a free test video so you can evaluate the quality of our work. No payment is required for this initial test. We encourage all new clients to use this opportunity before committing to a paid service.
We include revision rounds with every service (2 revisions for packs, unlimited for dedicated editors). We work until you are satisfied within the scope of the agreed brief.
Refunds may be considered in the following cases:
Refunds will not be issued in the following circumstances:
To request a refund, please contact us within 7 days of delivery:
Please include your project details and the reason for your refund request. We will review and respond within 3 business days.
Approved refunds are processed within 5–10 business days to the original payment method. Processing times may vary depending on your bank or card issuer.
For monthly dedicated editor plans, you may cancel at any time. No refund will be issued for the current billing period, but you will not be charged for the following period.
Editora LLC
30 N Gould St Ste R, Sheridan, WY 82801
Email: editorataha04@gmail.com